Last Updated: July 18, 2026

Thank you for shopping with Arvello Leatherworks. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Most in-stock orders are processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday and exclude weekends and public holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Made-to-order, personalized, customized, or temporarily unavailable products may require additional processing time. Any product-specific processing period will be displayed on the product page or communicated to you after your order is placed.

We currently ship to eligible addresses within the United States and to selected international destinations.

Available shipping options will be displayed during checkout based on your delivery address. We do not ship to locations that are restricted by applicable laws, carriers, or payment providers.

Shipping charges are calculated and displayed during checkout before payment is completed.

Shipping costs may depend on:

Any free-shipping promotion will be subject to the conditions displayed with the offer.

Estimated delivery times begin after an order has been processed and transferred to the shipping carrier.

Typical delivery estimates are:

These timeframes are estimates and are not guaranteed. Delivery may take longer because of carrier delays, customs inspections, weather conditions, high order volumes, holidays, incorrect addresses, or circumstances outside our control.

When tracking is available, you will receive a shipping confirmation email containing your tracking number or tracking link after your order has been dispatched.

Tracking information may require up to 48 hours to update after the shipping confirmation is sent.

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please contact us as soon as possible if your address needs to be corrected. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Arvello Leatherworks is not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

A package may be returned to us because of:

If an order is returned to us, we will contact you regarding available reshipment or refund options. Additional shipping charges may apply if the package must be shipped again.

Original shipping charges are generally non-refundable unless the return resulted from an error by Arvello Leatherworks.

If tracking shows no movement for an extended period or your package has not arrived within the estimated delivery window, contact us at info@arvelloleatherworks.com.

We may ask you to confirm your shipping address and allow additional time for carrier investigation. We will assist with submitting a claim where appropriate, but final claim decisions may depend on the shipping carrier.

If tracking shows that your package was delivered but you cannot locate it, please:

Please contact us if the package remains missing after completing these steps.

Please inspect your order as soon as it arrives. If an item or package is damaged during shipping, contact us promptly and provide:

Please keep all original packaging until your claim has been reviewed.

International customers are responsible for confirming that products may legally be imported into their country.

International orders may be subject to customs duties, import taxes, brokerage fees, or other government charges. These charges are determined by the destination country and are generally the customer’s responsibility unless otherwise stated during checkout.

Customs processing may delay delivery. Arvello Leatherworks does not control customs inspections or clearance times.

We work to dispatch and deliver orders within the estimated timeframes. However, delays may occur because of circumstances beyond our reasonable control, including:

If we cannot ship your order within the promised timeframe, we will contact you with available options, which may include accepting a revised shipping date or cancelling the affected unshipped order for a refund.

Orders containing multiple products may be shipped in separate packages. You may receive more than one shipping confirmation or tracking number.

You will not be charged additional shipping fees solely because we divide an order into multiple shipments.

Contact us immediately if you need to change or cancel an order.

We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations after processing has begun. Orders that have already shipped cannot be cancelled and must be handled according to our Refund Policy.

For shipping questions or assistance with an order, please contact:

Arvello Leatherworks
117 S Lexington Street, STE 100
Harrisonville, MO 64701
Email: info@arvelloleatherworks.com